WhatsApp AI · One price covers the AI
AI replies on your WhatsApp, set up in 5 minutes.
Pair your existing number, drop in your business knowledge, and let Replai answer customers 24/7 — voice notes, photos, and outbound campaigns included. No API keys, no token math, no separate provider bill.
7-day free trial · No credit card · No API key · Pair in 30 seconds
How it works
Three steps from sign-up to your first answered customer.
- 01
Pair your WhatsApp number
Scan a QR code from your phone. Replai becomes a linked device on your existing WhatsApp Business number — no new SIM, no Twilio, no Meta application.
~30 seconds
- 02
Drop in your business knowledge
Paste a Google Doc URL, upload a PDF, or point at your FAQ page. Replai grounds every answer in your source of truth, so the bot quotes the right price and the right policy — every time.
PDF, Word, web URL
- 03
It answers customers, 24/7
Replies in your customers' language — voice notes and photos included. Complaints and tricky messages surface on the operator dashboard so a human can step in.
Always on
What it does
Everything an inbox-only customer-support team would do — without the team.
Voice notes & photos
Customer sends a voice message in Bahasa Malaysia or a photo of a receipt? Replai transcribes the audio, reads the image, and answers in context.
Any language, auto-detected
English, Bahasa Malaysia, Mandarin, Spanish, Vietnamese, Thai, Arabic — and most others. Auto-detected per message, voice notes included. Customer switches language mid-conversation? Replai follows along.
Knowledge base
Drop in a PDF, a Google Doc, or your FAQ page. Replai answers from your source of truth — and says "let me check with the team" instead of guessing.
Templates
Contest entries, tuition enquiries, e-commerce Q&A, general support — start with a tested template tuned for your vertical. Minutes to your first reply.
Outbound campaigns
Import a list, write a template with merge fields. Ban-safe rate limiting and jittered scheduling do the babysitting. STOP and unsubscribe handled automatically.
Flag review
A second AI quietly classifies every reply for complaints, scams, abuse, and high-intent buy signals. They surface on your dashboard so you can step in.
Templates
Pre-built for the flows you’ll actually run.
Contest mode
Customers WhatsApp a receipt + their details. Replai logs entries to a sheet, you draw the winner.
See it work →Tuition centre
Class schedules, fees, parent enquiries. Captures qualified leads to a sheet for follow-up.
See it work →E-commerce
Product Q&A, order status, returns. KB-grounded so prices are always right.
See it work →General support
FAQ, troubleshooting, booking-style triage. The starter template for any small business.
See it work →See it on your own number in 5 minutes — start the free trial →
Questions
Things people ask before they sign up.
- Do I need to be technical?
- No. Pair via QR code, drop in a doc, you're done. The setup is the same shape as adding WhatsApp Web to a new laptop.
- Will the AI make up answers?
- No. Replai answers from your knowledge base — and says "let me check with the team" instead of guessing when it doesn't know.
- Will my WhatsApp number get banned?
- Real risk on any unofficial WhatsApp automation. Replai mitigates with rate limiting, jittered scheduling, and a warm-up routine — but we're honest: no one can guarantee permanence on Baileys-based stacks. Use a dedicated business number, not your personal one.
- Can I take over a conversation manually?
- Yes. Pause the AI per-conversation or globally from the operator dashboard. The customer doesn't notice — they just get human replies until you resume.
- What languages does it speak?
- Pretty much any major language — English, Bahasa Malaysia, Mandarin, Spanish, Vietnamese, Thai, Tagalog, Arabic, Hindi, French and many more. Auto-detected per message, voice notes included. Customers can switch language mid-conversation and Replai follows along.
- What about the AI costs?
- Replai covers them. One price per plan, with $9 Conversation Packs for overage. No API keys, no token math, no separate provider bill.
Pricing
One price, includes the AI. From $19/month — or hand the whole thing off.
7-day free trial on every paid plan, no credit card. One conversation = up to 5 bot replies in a thread; top up anytime with $9 Conversation Packs. Cancel any time.
Starter
For solo operators getting their first inbound flow live.
- 1 WhatsApp number
- 120 conversations / cycle
- Knowledge base + lead capture
- Basic flag review
- +100 conversations for $9, anytime
Growth
When inbound is steady and you want outbound campaigns.
- Up to 3 WhatsApp numbers (shared cap)
- 300 conversations / cycle
- Outbound campaigns + Sheets
- Voice + image messages
- Flag review queue
- +100 conversations for $9, anytime
Pro
Multiple numbers and generous capacity for agencies.
- Up to 5 WhatsApp numbers (shared cap)
- 600 conversations / cycle
- Custom system prompts per bot
- Outbound campaigns at scale
- Priority support
- +100 conversations for $9, anytime
A conversation = one customer thread, up to 5 bot replies; longer back-and-forths count as more than one. Caps reset each month (yearly subscribers included) and are shared across all the numbers on a plan. Need more this cycle? Top up with +100 conversations for $9 any time — one-time charge, doesn't recur.
Managed setup — for businesses who'd rather not touch it.
Hands-on onboarding, custom system prompts tuned to your tone, your brand on the dashboard, white-label everything, ongoing tuning + flag review. Pricing scoped to volume — let's chat.