Use cases
Find your business.
Every page below shows what the assistant answers on WhatsApp for that kind of business, what it hands to a person, and a sample conversation. Same product underneath: it pairs to the number you already have and answers from your own prices, hours and rules.
Retail & e-commerce
E-commerce
Product Q&A, order status, returns, sizing, answered from your real catalog and policies. Pre-sale lead capture for the high-intent enquiries.
- Stock, sizes and colours
- Delivery time and fees
- COD and payment options
Florists
Customers ask about arrangements, delivery, prices, and same-day availability, automated on WhatsApp Business so you can stay focused on the flowers.
- Bouquet prices and sizes
- Same-day delivery cut-off
- Delivery areas and fees
Used car dealers
Price, mileage, loan estimates and viewing slots for every car on your lot, answered at 11pm from your own stock list. Negotiation and trade-ins stay with your sales team.
- Price, year, mileage and specs per car
- Loan and deposit basics
- Viewing and test-drive slots
Food & drink
Bakeries and cake shops
Cake prices, sizes, lead times, delivery areas and customisation rules answered from your own menu. Custom designs and last-minute orders go to you.
- Cake prices by size and flavour
- Lead time and cut-off for orders
- Delivery areas, fees and self-pickup
Cafes
Customers ask about opening hours, today's specials, table availability, and catering, all answered automatically on WhatsApp while your team focuses on the brew.
- Menu and prices
- Opening hours and busy times
- Delivery area and fees
Restaurants
Take WhatsApp orders, answer menu questions, manage reservations, all automated, in Bahasa and English, no app downloads required.
- Menu and prices
- Halal status and allergens
- Reservations
Health & beauty
Beauty salons
Customers book appointments, ask about services and prices, and get reminders on WhatsApp, all answered automatically while you focus on the chair.
- Prices and packages
- Slots and opening hours
- Location and parking
Dental clinics
Patients book appointments, ask about treatments and fees, check insurance panels, automated on WhatsApp Business so your front desk stays with the chair.
- Treatment prices and duration
- Slots and dentist availability
- Panel and insurance list
Gyms & studios
Members ask about classes, trial sessions, opening hours, membership fees, answered automatically while you're on the floor coaching.
- Membership prices and freezes
- Class timetable
- Trial and day passes
Personal trainers
Clients ask about packages, slot availability, gym partners, and nutrition basics, automated on WhatsApp Business so you can stay focused on coaching.
- Session prices and packages
- Available slots
- Where sessions happen
Pharmacy
Stock, price and delivery answers from your catalogue, box photos and voice notes understood, orders logged to a sheet, and medical questions sent to the pharmacist.
- Stock and prices
- Opening hours and branches
- Delivery and pickup
Clinics
Patients book appointments, get reminders, and ask FAQ on WhatsApp, automated, no app downloads, no waiting for the front desk to pick up.
- Opening hours and doctors on duty
- Service prices
- Panel companies
Education
Kindergartens and preschools
Fees, age groups, hours, meals and enrolment steps answered for every parent enquiry, in their language. Placement decisions and child-specific questions stay with your principal.
- Fees, deposits and what is included
- Age groups and class sizes
- Hours, transport and meals
Tuition centre
Class schedules, fees, age-group fits, location, registration, answered the moment a parent asks. Qualified leads captured to a sheet for follow-up.
- Subjects and year groups
- Fees and timetable
- Trial classes
Services & trades
Car workshops
Quotes, slots, tyre sizes and parts availability answered from your own price list while you are under a car. Breakdown calls and diagnosis stay with the mechanic.
- Service prices and packages
- Tyre sizes and stock
- Slots and waiting time
Home services
Service prices, coverage areas and next available slots answered while your technicians are on a job. Emergencies and quotes that need a site visit go straight to a person.
- Service prices by job type
- Coverage areas and call-out fees
- Next available slots
Insurance agents
Plan basics, documents needed, claim steps and appointment slots answered from the material you approve. Advice, quotes and claims decisions stay with the licensed agent. Works the same for takaful and other cover.
- What each plan covers, in plain words
- Documents needed to apply or claim
- Claim steps and where to send forms
Laundry and dry cleaning
Prices per item, turnaround times, pickup areas and opening hours answered while you are at the machines. Stains, damage claims and rush jobs go to a person.
- Prices per item and per kg
- Turnaround and rush options
- Pickup and delivery areas
Pet shops and vets
Grooming prices, vaccination schedules, stock and appointment slots answered from your own notes. Sick animals and medical questions reach the vet, never a guessed answer.
- Grooming and boarding prices
- Vaccination and deworming schedules
- Stock of food and supplies
Photographers
Clients ask about packages, availability, sample work, and turnaround, automated on WhatsApp Business so you can stay behind the camera.
- Package prices and inclusions
- Available dates
- Deposit and delivery time
Property & travel
Hotels and homestays
Rates, availability rules, check-in times, directions and house rules answered around the clock. Special requests and complaints reach a person, with the conversation attached.
- Nightly rates and minimum stays
- Check-in, check-out and late arrival
- Directions, parking and amenities
Real estate
Buyers ask about listings, viewings, financing, and area info, automated on WhatsApp Business so you can stay focused on closing.
- Listing prices and details
- Viewing slots
- Loan and deposit basics
Travel agencies
Package prices, dates, what is included and visa basics answered at midnight in the customer's language. Custom itineraries and payment issues go to your consultants.
- Package prices and departure dates
- What is included and excluded
- Visa and document checklists
Community & campaigns
Contest mode
Customers WhatsApp their receipt + details. Replai captures every entry to a sheet. You draw the winner.
- Receipt photo entries
- Entry rules and dates
- A confirmation to every entrant
NGOs and helplines
Answer service, volunteer and donation questions on WhatsApp around the clock, in the caller's language, with a person one step away for anything sensitive.
- Service hours and locations
- Eligibility and documents
- How to volunteer or donate
Any small business
Do not see your business?
The starter assistant fits any small business that answers customers on WhatsApp. Pair your number, paste in what you know, and message it from another phone.