Gyms & studios

WhatsApp for gyms and fitness studios

Members ask about classes, trial sessions, opening hours, membership fees — answered automatically while you're on the floor coaching.

The pain

If you run a gym or fitness studio, your WhatsApp Business inbox lives in this loop: "What time is the morning class?", "Do you have personal training?", "How much for monthly membership?", "Can I do a trial?", "Is the studio open on Sunday?". The same five questions, all day, every day.

You answer between sets at the rack, after the 7am class, while you're warming up a client. Or you don't — and the prospect who wanted to come in for a trial that evening goes to the studio that replied first.

What Replai does

Drop your studio's information into Replai once — class schedule, trainer bios, membership tiers and pricing, location, parking, trial-session policy, what to bring. The bot pairs to your studio's WhatsApp Business number in 30 seconds and answers from that knowledge base, in the member's language, the moment a message arrives.

When a real prospect lands — wants to book a trial, asks for a specific class, wants to know about personal training — Replai captures the lead to your Google Sheet. Name, what they asked about, when they wanted in, contact. You follow up the next morning or have your front desk handle it.

What you get

Schedule + pricing answers from your real timetable. Drop your class schedule and price list as a Google Doc. Replai quotes correctly and says "let me check with the team" on the edge cases instead of guessing.
Trial / membership intake to a Google Sheet. Every prospect who asks about joining lands as a row with the relevant context. Your front desk works through them at 9am.
Multilingual auto-detect. English, Bahasa Malaysia, Mandarin, voice notes included. Mixed-language messages (the real way people write) handled natively.
Out-of-hours coverage. Late-night enquiries get accurate replies instead of being lost overnight. "We're closed, the earliest class tomorrow is 6am with Coach Lee — want me to hold you a spot?"
Membership and policy questions. "Can I freeze my membership?", "What's the cancellation policy?", "Do you do corporate rates?" — answered from your actual policy doc, not made up.
Flagging for the awkward ones. Complaints, refund requests, injury reports — pushed to a queue on your dashboard for human reply.

Where to draw the line

Replai is not your booking system. It doesn't write classes into your timetable, doesn't process membership payments, and doesn't replace your trainers when someone wants real coaching advice. What it does is shave 60–70% of the repetitive "are you open" and "how much" and "can I trial" off your inbox — so the time you spend on WhatsApp is the time that actually needs you.

It also doesn't run broadcast marketing campaigns. If you want to blast a New Year promo to 2,000 ex-members, that's a different category of tool (WhatsApp Business API + a BSP). Replai is for the inbound side.

Setup in 5 minutes

Pair your studio's WhatsApp Business number via QR code — 30 seconds, no Meta application needed
Drop in your class schedule, pricing, trainer info, opening hours, trial policy (Google Doc works fine)
Connect a Google Sheet for trial / membership intake
First prospect message answered within minutes

What it costs

From $19/month, AI included. No per-message fees, no API keys to manage. 7-day free trial — pair your number, see how it handles a Monday morning rush, decide.

Want this on your number?

7-day free trial — no credit card, no API key.

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