Quick answer
A trainer's WhatsApp assistant answers package prices and session lengths, where you train, typical slot availability, what to bring and your free consultation policy. Consult requests become Google Sheet rows with the client's goal, background and preferred time. Programming, form corrections, injury history and nutrition plans are redirected to a consultation with you.
- Package prices and slots are quoted from your rate card, never negotiated by the bot.
- Specialty questions get an honest yes or no, which keeps mis-fitted prospects out.
- Consult requests arrive pre-filled with goal and background, so the call runs shorter.
- Training advice, nutrition plans and injury questions always come back to you.
At a glance
It answers
- Session prices and packages
- Available slots
- Where sessions happen
- What to bring
It hands to you
- Injury and medical history
- Nutrition plans
- Refunds
10 min
to set up
You first
on existing chats
Any
language
Personal trainers
answered by Replai, after hours
- How much for 10 sessions? Are weekends possible?21:14
- The 10-session pack is $450, valid 3 months. Weekends: Saturday 8am and 10am, Sunday 9am are open this week. Want the Saturday 8am?21:14
- Saturday 8am. I have a bad knee21:16
- Saturday 8am pencilled in. I'll flag the knee to the coach so he plans around it. Anything else he should know before you meet?21:16
Illustrative exchange. Your bot answers from your own prices, hours and rules.
The pain
Prospects book the trainer who replies. The MIT lead response study found that calling a web lead within five minutes rather than thirty makes contact 100 times more likely, and qualification 21 times more likely (InsideSales.com/MIT Lead Response Management Study, 2007). Someone asking about a twelve-session package at 11pm is comparing you with two other coaches before they sleep.
If you're an independent personal trainer or online fitness coach, your WhatsApp inbox is "how much for a 12-session package?", "do you do online coaching?", "earliest slot next week?", "do you train at [gym X]?", "do you do nutrition plans?", "do you train women only?". Lots of qualifying questions before anyone actually books.
You're with a client, training yourself, or sleeping after a 5am session. By the time you reply, the prospect's booked the trainer who answered in 5 minutes.
What can a WhatsApp bot handle for a personal trainer?
Drop your training info into Replai once — package tiers, per-session pricing, online coaching pricing, gyms you train at, online-only setup details, your specialty (strength / fat loss / postpartum / rehab / sport-specific), nutrition consult availability, free-consultation policy, typical slot availability. The bot pairs to your WhatsApp Business number in 30 seconds and handles the predictable questions while you focus on the sessions in progress.
When someone wants to book a free consult or sign up for a package, Replai captures it to a Google Sheet — goal, package interest, slot preference, location, contact, fitness background — so you can prep before the first call.
What you get
- Package + pricing answers from your real rate card. "12-session in-person package is $1,800" — quoted correctly. Custom programs get "let's hop on a 15-min call to scope it".
- Free consultation booking to a Google Sheet. Every consult request lands as a row with goal + background pre-filled so the call goes faster.
- Gym + location answers. "Do you train at [gym]?" → answered from your maintained list. Online coaching enquiries handled separately.
- Any language, auto-detected. English, Malay, Mandarin, Spanish, Arabic and more, voice notes included. Many clients send voice notes describing aches or goals — bot transcribes + responds in context.
- Out-of-hours coverage. 11pm motivation moments + early-morning enquiries handled while you sleep.
- Specialty matching. "Do you do postpartum?" → honest answer (yes / no / not specialized) — stops mis-fitted prospects clogging your follow-up queue.
- Nutrition consultation triage. Basic nutrition questions get a "that's part of the program, let's book a consult" redirect — not a free DIY plan.
What should stay with the coach?
Replai is not a coach. It does not give workout programs, form corrections, training advice, or nutritional prescriptions. We instruct the bot explicitly to redirect anything program-specific to "that's something we'd cover in a free consult — want me to book you in?". It also doesn't manage your scheduling app — bookings go to a sheet for you to confirm.
Setup in 5 minutes
- Pair your business WhatsApp via QR code — 30 seconds, no Meta application needed
- Drop in your packages, rates, gyms, specialties, free-consult policy (Google Doc works fine)
- Set the system prompt to redirect any program-specific advice back to a consult
- First prospect enquiry answered within minutes
What it costs
From $19/month, AI included. No per-message fees, no API keys to manage. 7-day free trial — pair your number, see how it handles a week of "how much" messages, decide.
Related
Want this on your number?
7-day free trial — no credit card, no API key.
Frequently asked questions
Can a WhatsApp bot answer package and slot questions while I am training?
- Yes. It answers package prices, session lengths, locations and available slots from your knowledge base, collects a new client's goals and preferred times, and logs them to a sheet for you to confirm between sessions.
Will it answer my existing clients' chats?
- Only if nobody else does. New enquiries get an answer straight away. For client chats that were already on your phone when you paired, it waits 5 minutes and answers only if you have not replied by then. Mark friends, family or suppliers "Never answer this contact" and it leaves them alone for good. Prefer it to stay out of existing chats completely? Choose "New conversations only" in Settings.
Can it give nutrition advice?
- Only what you have written down. It will quote your own general guidance from the knowledge base and hand anything individual or medical to you. It does not create meal plans or medical advice on its own.
How much does it cost for a personal trainer?
- On Replai the Starter plan is $19 a month for one WhatsApp number and 120 conversations a cycle, where a conversation is one customer thread of up to five bot replies; Growth is $49 for up to three numbers, 300 conversations and campaigns. The AI is included, there are no per-message fees because it pairs to your existing number, and the 7-day trial needs no card.
Sources
- About WhatsApp, WhatsApp, 2026-09-07
- Lead Response Management Study, InsideSales.com and MIT, 2007
- Making voice messages better, WhatsApp blog, 2022-03-30