Florists

WhatsApp for florists

Customers ask about arrangements, delivery, prices, and same-day availability — automated on WhatsApp Business so you can stay focused on the flowers.

The pain

If you run a florist, your WhatsApp inbox is "do you deliver to [area]?", "how much for a bouquet for Valentine's?", "can I get same-day for tomorrow morning?", "do you do funeral wreaths?", "can I customise the colours?", "do you do bulk for events?". Lots of quote-shopping before anyone commits.

You're arranging, cutting, packing, and managing a same-day driver. By the time you get to the message, the customer has ordered from the florist down the road who picked up.

What Replai does

Drop your florist info into Replai once — arrangement catalog with photos + prices, delivery zones + cut-off times, same-day vs next-day rules, bulk pricing, funeral arrangement options, customisation policy, opening hours. The bot pairs to your WhatsApp Business number in 30 seconds and handles the predictable enquiries while you focus on the arrangements in progress.

When a customer wants to place an order, Replai captures it to a Google Sheet — arrangement, occasion, delivery date + time + address, card message, contact, customisation notes — so your team has everything to confirm + arrange.

What you get

Arrangement + price answers from your real catalog. "Premium roses bouquet starts at RM 180" — quoted correctly, with photo link if you have one.
Delivery zone + cut-off rules. "We deliver to KL + PJ before 5pm if ordered by 1pm same day" — answered from your maintained zone doc. Stops the repetitive "do you deliver to [area]" loop.
Same-day capacity triage. "Can I get same-day for 4pm?" — bot checks your same-day rules and either confirms or routes to next-day. Honest about capacity.
Order capture to a Google Sheet. Every enquiry lands as a row with arrangement, occasion, delivery details, card message — sorted by delivery urgency.
Multilingual auto-detect. Bahasa, English, Mandarin, voice notes included. Funeral + condolence enquiries especially benefit from native-language handling.
Funeral + condolence handling. "Need a wreath for tomorrow morning" — handled with appropriate tone + your maintained funeral arrangement options.
Out-of-hours coverage. Late-night Valentine's / Mother's Day rush handled while you finish today's deliveries.

Where to draw the line

Replai doesn't take payment or confirm orders. Orders go to a Google Sheet for your team to confirm + invoice. It also doesn't manage your delivery driver or routing. What it does is shave the "do you deliver / how much / can you do same-day" loop off so your team can stay focused on the flowers.

Setup in 5 minutes

Pair your business WhatsApp via QR code — 30 seconds, no Meta application needed
Drop in your catalog with photos + prices, delivery zones + cut-offs, same-day rules (Google Doc works fine)
Set up a "today's specials / what's fresh" doc you can update daily
First customer enquiry answered within minutes

What it costs

From $19/month, AI included. No per-message fees, no API keys to manage. 7-day free trial — pair your number, see how it handles a busy Friday afternoon, decide.

Want this on your number?

7-day free trial — no credit card, no API key.

Start free trial